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What are my rights if my cable has held my account because my brother has a past due bill of $500?

Question Details: They cancelled my auto pay without my knowledge and I've called them telling them to enable my auto pay which they never did. Also, nobody can cancel my account there and no one can access my account except risk management. I don't even have complete access to my account and I can't cancel or anything. They have taken over $100 which I don't feel is my fault since they cancelled my auto pay without my knowledge. I want something done but I don't know if I can take legal action?

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