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What constitutes a violation of the automatic stay?

Question Details: My wife filed for Chapter 7 (we live in a community property state). I did not file. Our electric company is listed as a creditor. The day the case was filed, we notified it of the case and provided the case number. However, 5 days later, it shut off service. When contacted and reminded of the bankruptcy, it stated that because service is in my name alone and the bankruptcy is only in my wife's name, it is not prohibited from disconnection and it would not restore service without a payment agreement that included a plan to pay the past due amount. Since they took action against the debts and assets of the bankruptcy estate, is this not a violation of the automatic stay?

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