Is it illegal for an insurance company to force a customer to submit a written cancellation?
Question Details: I'm trying to cancel my homeowner's insurance policy. They told me that I can't do it over the phone and that it has to be in writing.
It is perfectly legal so long as it is laid out in your insurance policy, which is, after, a contract; the parties to a contract (e.g. you and the insurer) can contractually agree as to how to cancel the contract. Whatever is in the policy about cancellation is legal and enforceable.
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