Is a merchant legally required to provide a receipt at the time of purchase?
We were provided a debit card receipt, but the merchant says that they cannot provide a detailed register receipt. The purchase was for approximately $2,400 for numerous items. The merchant has repeatedly assured us that a receipt can be provided but it has been several months and they keep putting us off. We suspect that the merchant is avoiding paying sales tax, by not running sales through the cash register.
Generally speaking, no--sellers do not need to provide detailed register receipts. They can't use that as an excuse or justification for not fulfilling other legal obligations (such as taxes) or to try to double bill a client or customer by not crediting his or her payment; however, that aside, they don't need to provide the detailed receipt. Note also that while, if you suspect tax evasion, you could certainly report it to the authorities, fundamentally, what the seller does with his or her sales tax obligations is not the buyer's issue or responsibility. Therefore, while you should always act as you feel morally comfortable doing, there is no explicit need for you to follow-up.