What is my recourse if I just bought a new SUV and the salesperson told me that there would be navigation system included in the price quoted but it was not?

Question Details: I'm actually asking for a friend. They did not have the color in stock so it was ordered from another store. My friend picked it up yesterday but when she got home she realized there was no navigation. So she went back to the dealership but they would not honor what the salesperson told her, even though she had a witness.

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