What does bonded and insured mean for a cleaning business?
Question Details: If a cleaning company comes to my home and breaks a wider line while they are cleaning, causing damage, they call a plumber and inform us after the fact. Who is responsible for the plumber bill and the damage from the water. We were not home and did not tell her to call a plumber.
Anyone who damages your property through their fault--that is, by either intentionally damaging it, or through being negligent or careless--is liable for the cost to repair or replace the damaged item(s). In the situation you describe, since it would be negligent to break a water line while cleaning, the cleaning service would be liable for all costs or damage resulting from their careless act. If they will not voluntarily pay (such as for the plumber bill), you could sue them for the money.
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