What can I do regarding an increased mortgage payment?

Question Details: My mortgage changed hands recently. The transition has been anything but smooth. They have been managing my mortgage for 4 months now and recently raised my mortgage payment to almost 3 times what it was stating that it was due to my property taxes being rolled into my monthly mortgage payment. My mortgage payment has always been $808 but they increased it to $1,965. If I deduct my usual mortgage payment of $808 from $1,965, it leaves $1,157 that is supposed to go toward my property taxes. I pay my homeowner's insurance and they have stated that the $1,157 goes solely to property taxes, nothing else. If I'm paying $1,157 every month, then that comes to $13,884 for a year. My property taxes are around $7,000 for the year. This doesn't sound right, I'm paying more per month for property taxes than I am with my mortgage payment. How can this be? Everytime I inquire about it, I get different answers from everyone in customer service. Nobody seems to be on the same page as one another and nobody has the same story. I'm feeling very frustrated and helpless.

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