If the insurance company is dragging their feet on paying me, what's my next move?

Question Details: About 2 months ago, my parked car was hit by my neighbor. The police were called and a report was filed. Now I'm still waiting on the insurance company to re-issue my check; the first check that they sent had my name wrong. I sent it back and every week I hear the same lie, that it's being sending it out. I've had enough of this mess already. I need my car fixed and this company is holding my money for what reason I don't know.

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