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What can a patient do regarding the failure to send out a referral?

Question Details: Someone goes to a cancer center and spends weeks getting tests done. The panel determines the patient doesn't have cancer but instead, they appear to have some other type of disease that will require a different specialist. They then tell the patient they are sending a referral to a specialist. Then, 3 weeks later, the specialist still hasn't received a referral and cannot see the patient without the referral. The cancer center fails to return any emails or phone calls from the patient. All this time, the patient is suffering from debilitating symptoms with no help available. Can this patient sue for malpractice or is there a better way to get things moving?

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