Is there action we can take regarding possible defamation?

Question Details: While walking our dog recently, a neighbor thought she saw my adult disabled son doing something to her mailbox. She ran after him, taking pictures. He asked her to stop but she didn't, so he knocked the phone from her hand. She continued taking pictures all the way to our house and then called police. She accused him of tampering with her mailbox and knocking her phone to the ground causing the case to break. The police took her report than came to my son for his side of the story. He said the mail box door was wide open and he looked inside. He never even touched the mailbox and there was no mail in the box. The mailman was still a few houses away from delivering her mail. The charge was assault and battery for making her drop the phone. My son offered to pay for the broken case, which she declined but she also declined to press charges. As far as the mailboxes, the police just advised him to not even look at an open mailbox. Later that day there was a post on the neighborhood network on line used by many in this area. Her husband posted that there was a mail thief living in the neighborhood and that he had gone through several mailboxes and taken mail. He also gave his description, including the part about him walking the dog and named the street where we live (not a very long street). Now we feel as though our son is being victimized and judged unfairly. There was no charge having to do with the mail - his or anyone else's. It's like having been convicted and a sign hung around his neck saying, "thief". What action can we take? We just bought this house about 3 months ago and now my husband wants to move so that our son is not judged by all the neighbors who read the post. I want a lawyer to send a letter to this couple advising them that they can't publicize untrue and unproven crimes and have them post a retraction or have them face legal recourse, if there is one. Maybe defamation of character or something? What can we do?

IMPORTANT NOTICE: The Answer(s) provided above are for general information only. The attorney providing the answer was not serving as the attorney for the person submitting the question or in any attorney-client relationship with such person. Laws may vary from state to state, and sometimes change. Tiny variations in the facts, or a fact not set forth in a question, often can change a legal outcome or an attorney's conclusion. Although AttorneyPages.com has verified the attorney was admitted to practice law in at least one jurisdiction, he or she may not be authorized to practice law in the jurisdiction referred to in the question, nor is he or she necessarily experienced in the area of the law involved. Unlike the information in the Answer(s) above, upon which you should NOT rely, for personal advice you can rely upon we suggest you go to AttorneyPages.com and retain an attorney to represent you.