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If a mechanic hires a tow truck to move a client's vehicle and the tow company causes damage, is it the business or the company that is liable to the client?

Question Details: A major mechanic chain is claiming the tow truck they called to orchestrate a tow caused damage to the client's car, so are refusing to pay the estimated damages for repairs. They say that it is the tow company that is responsible. The tow was paid for by the client to the mechanic, not the tow company, and the tow company has decided it was the mechanic that is at fault. What details and information would be necessary for small claims court?

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