How to contest a denied claim because the insurer cannot contact their insured?

Question Details: I was recently rear-ended by another driver. I have filed a claim with the other driver's insurance and provided photos of both my and the other vehicle who hit me, as well as an eyewitness contact and police report. The other driver's insurance adjuster is telling me that they cannot contact their driver and will most likely deny liability and the claim. I assumed all the information I provided would enable them to make a conclusion of liability independent of them being able to talk to their driver. If my claim is denied what should be my next step to ensure I receive payment?

IMPORTANT NOTICE: The Answer(s) provided above are for general information only. The attorney providing the answer was not serving as the attorney for the person submitting the question or in any attorney-client relationship with such person. Laws may vary from state to state, and sometimes change. Tiny variations in the facts, or a fact not set forth in a question, often can change a legal outcome or an attorney's conclusion. Although AttorneyPages.com has verified the attorney was admitted to practice law in at least one jurisdiction, he or she may not be authorized to practice law in the jurisdiction referred to in the question, nor is he or she necessarily experienced in the area of the law involved. Unlike the information in the Answer(s) above, upon which you should NOT rely, for personal advice you can rely upon we suggest you go to AttorneyPages.com and retain an attorney to represent you.