How long can an insurance company wait to pay out for a totaled car?

Question Details: My car was hit and totaled on April 22nd. The other driver was at fault. The other driver's insurance company The General hasn't done anything yet. They won't answer my calls and the agent seems to be perpetually "on vacation". Is there a deadline to when they must pay for my vehicle? The one time I talked to the agent he tried talking me into using my own insurance "for convenience". I think they're just trying to hold out as long as possible until I get frustrated and go with my own but I don't plan on that.

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