How to get a healthcare power of attorney?

Question Details: My client has severe dementia and is unable to respond in any way. My company provides Medicaid personal care service to this client. Her son signs all her papers and takes good care of her. All of a sudden the Medicaid nurse is demanding a healthcare power of attorney. I downloaded a blank form but as she cannot sign, how do we proceed? The family cannot afford an attorney and live out in the country with no car.

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