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If we're closing a self-storage facility, what can we do if 1 renter has not cleaned out their stuff and we have no way to reach them?

Question Details: We are selling our self-storage company to another self-storage company. We have one individual who always pays by auto draft. We have not be able to reach her for months about our business closing. She still pays but we have sent out letters and they all get returned. All her phones numbers are no longer working. She still pays every month and I am not sure how to move forward with getting her stuff out.

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