Can charges be filed against our mortgage company or foreclosure fought if it refuses to provide proper documentation to get our mortgage up to date?

Question Details: We fell 2 months behind on our mortgage due to a car repair 5 months ago. We requested mortgage assistance from St. Vincent De Paul; they have pledged the 2 months of payments and all they need is a W9 from the mortgage company, however the company has not released one to either myself, my husband or the St. Vincent De Paul Society. They have been completely unresponsive to phone calls, emails and faxes. Both St. Vincent and us have been calling and emailing them since this started 5 months ago. Late fees have also been racking up since the mortgage company refuse to give us the information we need to get them paid. Would this be against MO's foreclosure laws if they decide to pursue that route or do you have any advice on how to retrieve the information needed to get them paid and remove the late fees accrued?

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