Helping 20 Million Americans a Year for 20 Years. FREE!
Find the Right Lawyer for Your Legal Issue!

Find the Right Lawyer for Your Legal Issue!

Fast, Free, and Confidential

Call us today for a free consultation (855) 466-5776

Can a ticketing website be held accountable for hacking?

Question Details: About 3 days ago, I received an email saying that my concert ticket I had already paid for is now cancelled when I had no intention of cancelling it. About less than 30 minutes before this I was getting emails about resetting my password which was suspicious enough which is why I changed my password and logged in to check if my ticket was still there which it was. The website has not sent me any response to all my emails regarding this security problem that should have been their priority. It is also important to add that this is happening to other people but the only solution that was given out is to contact the "cyber police". I feel that there should have been a system protocol for hacking situations like these because the consumers end up suffering the consequences. I already spent money buying a plane ticket to Korea and accommodation for the purpose of going to the concert and now I have no concert to go to.

IMPORTANT NOTICE: The Answer(s) provided above are for general information only. The attorney providing the answer was not serving as the attorney for the person submitting the question or in any attorney-client relationship with such person. Laws may vary from state to state, and sometimes change. Tiny variations in the facts, or a fact not set forth in a question, often can change a legal outcome or an attorney's conclusion. Although has verified the attorney was admitted to practice law in at least one jurisdiction, he or she may not be authorized to practice law in the jurisdiction referred to in the question, nor is he or she necessarily experienced in the area of the law involved. Unlike the information in the Answer(s) above, upon which you should NOT rely, for personal advice you can rely upon we suggest you retain an attorney to represent you.