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What to do if my husband's car was stolen while he was working and now our insurance will not cover our loss?

Question Details: We have full coverage on a financed car and it was stolen from my husband while he was delivering for a pizza chain. The insurance company says it's not covered because he was at work. We had no idea it wouldn't be covered. The employer asked if he had insurance and he told them that he did, that was it. No one said that he needed extra insurance. We also purchased GAP insurance but I'm told they only cover what insurance won't and if insurance doesn't cover anything GAP won't either. Do we have any recourse?

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